This book titled, "Personality Development and Professional Skills" is an attempt to guide students of management to become good managers. For this, two essentials attributes: Personality and professional skills is inevitable. In order to take up good jobs and improve job performance; communication skills, both, verbal and non-verbal is very important for all business and management students. Because of the global changes in the business environment, employers are looking for new skills, such as, problem solving and creativity skills, reading and note-taking skills, and skills to overcome stress. The book emphasizes on the practical skills also like business etiquettes that are essential for a successful career and personal life.

Contents and Structure

In unit, chapters 1 to 9 deal with personal development and interpersonal skills; improving personal skills; listening skills; time management skills; career development; public speaking and presentation skills; group discussion; job interviews; and resume writing.

Unit II comprises of chapters on verbal and non-verbal communication; besides, this unit also has important chapters on critical skills, such as, negotiation skills; team building; stress management skills; and capacity building. Body language is the most important aspect of non-verbal communication. A detailed chapter on facial expression, postures, gestures, eye contact, touch, distance and space, and personal appearance is an essential part of the book. Two chapters are dedicated to etiquettes in social as well as office setting, These include; telephone and e-mail etiquettes.

I have tried to make the book informative, interesting, and practical for readers, Effort has been made to insert tables, diagrams, and numerous examples wherever required. However, in covering such a wide range of professional skills and personality development issues, and in-depth analysis is not possible. But still the book provides a through understanding of verbal and non-verbal communication and various critical skills needed by managers. 

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