Return Policy
Return Policy for Amit Book Depot
Last Updated: 20.02.25
At Amit Book Depot, we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely satisfied with your order, we offer a 3-day return policy for defective or damaged items. Please read the following policy carefully to understand your rights and responsibilities regarding returns, exchanges, and refunds.
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1. Eligibility for Returns/Exchanges
We only replace items if they are defective or damaged. To be eligible for an exchange or replacement:
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- You must provide a valid bill or proof of purchase.
- The request must be made within 3 days of the purchase date. After 3 days, we cannot offer an exchange or replacement.
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2. Non-Returnable Items
The following items are not eligible for return or exchange:
- Sample papers and question banks (revision books).
- Magazines.
- Sale items.
- Books arranged on special demand.
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3. Delivery Charges for Exchanges
- You will be responsible for paying the delivery charges for exchanging your item.
- Delivery charges are non-refundable. If you receive a refund, the cost of delivery charges will be deducted from your refund amount.
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4. Partial Refunds (If Applicable)
Partial refunds may be granted in the following situations:
- The item is not in its original condition, is damaged, or has missing parts for reasons not due to our error.
- The item is exchanged more than 3 days after the billing date.
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5. Rent Book Returns
If books have been taken on rent, the following conditions apply for returns:
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- The original bill.
- A rent return request generated from your account on our website.
- books can be returned only if due date is not expired.
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6. How to Initiate a Return
To initiate a return, please follow these steps:
1. visit my account section and generate return or cancel request
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7. Refund Processing
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within * 3-5 business days]*.
- The cost of delivery charges (if applicable) will be deducted from your refund amount.
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8. Contact Us
If you have any questions about our Return Policy, please contact us at:
amitbookdepot.com@gmail.com
