Latest CBSE Syllabus for Class 12th Business Studies
Part A: Principles and Functions of Management
Unit 1: Nature and Significance of Management
- Management - concept, objectives, and importance
- Management as Science, Art and Profession
- Levels of Management
- Management functions-planning, organizing, staffing, directing and controlling
- Coordination- concept and importance
Unit 2: Principles of Management
- Principles of Management - concept and significance
- Fayol’s principles of management
- Taylor’s Scientific management - principles and techniques
Unit 3: Business Environment
- Business Environment- concept and importance
- Dimensions of Business Environment
- Economic, Social, Technological, Political and Legal
Demonetization - concept and features
Unit 4: Planning
- Planning: Concept, importance and limitation
- Planning process
- Single use and Standing Plans. Objectives, Strategy, Policy, Procedure, Method, Rule, Budget and Programme
Unit 5: Organising
- Organising: Concept and importance
- Organising Process
- Structure of organisation- functional and divisional concept.
Formal and informal organization - concept
- Delegation: concept, elements and importance
- Decentralization: concept and importance
Unit 6: Staffing
- Staffing: Concept and importance of staffing
- Staffing as a part of Human Resource Management concept
- Staffing process
- Recruitment process
- Selection – process
- Training and Development - Concept and importance, Methods of training - on the job and off the job - vestibule training, apprenticeship training and internship training
Unit 7: Directing
- Directing: Concept and importance
- Elements of Directing
- Motivation - concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
- Leadership - concept, styles - authoritative, democratic and laissez faire
- Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers?
Unit 8: Controlling
- Controlling - Concept and importance
- Relationship between planning and controlling
- Steps in process of control
Part B: Business Finance and Marketing
Unit 9: Financial Management
- Financial Management: Concept, role and objectives
- Financial decisions: investment, financing and dividend - Meaning and factors affecting
- Financial Planning - concept and importance
- Capital Structure – concept and factors affecting capital structure
- Fixed and Working Capital - Concept and factors affecting their requirements
Unit 10: Financial Markets
- Financial Markets: Concept
- Money Market: Concept
- Capital market and its types (primary and secondary)
- Stock Exchange - Functions and trading procedure
- Securities and Exchange Board of India (SEBI) - objectives and functions
Unit 11: Marketing
- Marketing – Concept, functions and philosophies
- Marketing Mix – Concept and elements
- Product – branding, labelling and packaging – Concept
- Price - Concept, Factors determining price
- Physical Distribution – concept, components and channels of distribution
- Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations
Unit 12 : Consumer Protection
- Concept and Importance of consumer protection
- The Consumer Protection Act 2019
- Meaning of consumer
- Rights and responsibilities of consumers
- Who can file a complaint?
- Redressal machinery
- Remedies available
- Consumer awareness - Role of consumer Organizations and Non - Governmental Organizations (NGOs).
Unit 13 : Project Work
