Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their order and request a refund from us.
For Cancellations please contact the us via contact us link.
custmer can request for refund if he/she has not recieved same product which the custmer had ordered.Requests received later than 3 business days wil not be considered for cancellation
Goods once sold will not be taken back or exchanged, unless there is a manufacturing/binding defect
We only replace items if they are defective or damaged. Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return or exchange, your item must be:
1)Unused and in the same condition you have received it. It must also be in the original packaging.
2)We require a Bill or proof of purchase.
3)Custmer will be responsible for paying for delivery charges for returning item. Delivery charges are non refundable. If custmer receives a refund, the cost of delivery charges will be deducted from billing amount
4)Several types of books are exempt from being returned or exchanged. Like sample papers, question banks (revision books), magazines, sale items and the books which has been arranged on special demand cannot be returned.
5)There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
6)While returning books from rent original bill, sticker ( which is pasted on the back of book at the time of billing) and valid photo id proof who is returning the books is mandatory to get return amount
7)If customer has paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
8)All disputes are subject to Chandigarh jurisdiction only.